Accessibility Statement

Last updated: April 2026

RivCut is committed to making our website accessible to everyone, including people with disabilities. We work to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Commitment

We believe that every customer deserves an equal experience when ordering custom CNC machined parts. We continuously review our website to improve accessibility for users who rely on assistive technology such as screen readers, voice control, and keyboard navigation.

Standards We Follow

WCAG 2.1 Level AA — The World Wide Web Consortium's guidelines for web accessibility.
Section 508 — U.S. federal accessibility standards.
ADA Title III — Americans with Disabilities Act compliance for digital services.

Accessibility Features

Semantic HTML with proper heading structure
Alt text on images and meaningful link text
Keyboard-accessible navigation and forms
Color contrast that meets WCAG AA ratios
Responsive design that scales for zoom and mobile devices
ARIA labels on interactive components like menus and FAQs

Known Limitations

We are actively working to improve accessibility in these areas:

Some older PDF documents and technical drawings may not be fully accessible. Contact us for accessible versions.
The Cloudflare Turnstile CAPTCHA on signup forms offers an audio alternative but may require additional steps for some users.
Third-party embedded content (chat widgets, analytics dashboards) may not always meet WCAG AA.

Feedback and Accommodation Requests

If you encounter an accessibility barrier on our website, or need help placing an order, please contact us. We aim to respond within 2 business days.

Email: accessibility@rivcut.com
Phone: (510) 330-0066
Mail: RivCut, Inc. — Attn: Accessibility, 33360 Dowe Ave, Union City, CA 94587

Formal Complaints

If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice under the ADA. Visit www.ada.gov for more information.